Refund Policy

Overview

At IntLov, we strive to provide exceptional value through our services. We understand that circumstances may arise where a refund is warranted, and we"ve designed our refund policy to be fair and transparent. This policy outlines the conditions and processes for refund requests.

Subscription Services

Free Trial Period

Users who cancel during their free trial period will not be charged. The trial period ends automatically without obligation to subscribe.

Monthly Plans

Monthly subscriptions are billed on a recurring basis. While generally non-refundable, we review refund requests for:

  • Unauthorized charges
  • Technical issues preventing service use
  • Duplicate transactions

Annual Plans

Annual subscriptions may be refunded within 14 days of purchase. Refunds are prorated based on unused time, excluding any promotional discounts.

How to Request a Refund

To request a refund, please email ops@intlov.com with:

  • Your account email address
  • Transaction date and amount
  • Reason for refund request
  • Any relevant screenshots or information

Processing Time: Refund requests are typically reviewed within 2 business days. Approved refunds are processed within 5-7 business days, depending on your payment method.

Additional Information

Non-Refundable Items

Virtual items, boosts, and premium features are non-refundable once activated or used.

Currency and Payment Methods

Refunds are processed to the original payment method in the original transaction currency. We are not responsible for exchange rate fluctuations or bank fees.

This refund policy was last updated on May 1, 2024. For questions about our refund policy, please contact ops@intlov.com.